Privacybeleid

Om de gebruikte cookies en vergelijkbare technologieën (trackingpixels, webbakens, enz.) en de bijbehorende toestemmingen te beheren, gebruiken we de toestemmingstool “Real Cookie Banner”. Details over de werking van “Real Cookie Banner” vindt u op https://devowl.io/rcb/data-processing/. De wettelijke basis voor de verwerking van persoonsgegevens in deze context zijn Art. 6 (1) (c) AVG en Art. 6 (1) (f) AVG. Ons legitieme belang is het beheer van de gebruikte cookies en vergelijkbare technologieën en de bijbehorende toestemmingen. Het verstrekken van persoonsgegevens is noch contractueel vereist, noch noodzakelijk voor het sluiten van een contract. U bent niet verplicht de persoonsgegevens te verstrekken. Als u de persoonsgegevens niet verstrekt, kunnen wij uw toestemmingen niet beheren.

Privacyinstellingen wijzigen | Geschiedenis van privacyinstellingen | „Intrekken

1. Een overzicht van de gegevensbescherming

Algemene informatie

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Gegevensverzameling op deze website

Wie is de verantwoordelijke partij voor de verzameling van gegevens op deze website (d.w.z. de “verwerkingsverantwoordelijke”)?

De gegevens op deze website worden verwerkt door de exploitant van de website, wiens contactgegevens beschikbaar zijn onder het gedeelte “Wettelijk verplichte informatie” op deze website.

Hoe verzamelen wij uw gegevens?

Wij verzamelen uw gegevens doordat u uw gegevens met ons deelt. Dit kunnen bijvoorbeeld gegevens zijn die u invoert in ons contactformulier.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access this website.

Voor welke doeleinden gebruiken wij uw gegevens?

Een deel van de informatie wordt gegenereerd om een foutloze levering van de website te garanderen. Andere gegevens kunnen worden gebruikt om uw gebruikerspatronen te analyseren.

Welke rechten heeft u met betrekking tot uw gegevens?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues.

Analysetools en tools van derden

Het is mogelijk dat uw surfgedrag statistisch wordt geanalyseerd wanneer u deze website bezoekt. Dergelijke analyses worden voornamelijk uitgevoerd met wat wij analyseprogramma's noemen.

Voor gedetailleerde informatie over deze analyseprogramma's verwijzen wij u naar onze onderstaande gegevensbeschermingsverklaring.

2. Hosting en Content Delivery Networks (CDN)

Externe hosting

This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR).

Onze host verwerkt uw gegevens alleen voor zover dat noodzakelijk is om zijn prestatieverplichtingen na te komen en om onze instructies met betrekking tot dergelijke gegevens op te volgen.

Wij maken gebruik van de volgende host:

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Germany

Uitvoering van een overeenkomst tot gegevensverwerking

Om de verwerking conform de gegevensbeschermingswetgeving te garanderen, hebben wij een orderverwerkingscontract gesloten met onze host.

Google Cloud CDN

Wij maken gebruik van het content delivery network van Google Cloud CDN. De aanbieder is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ierland.

Google offers a globally distributed content delivery network. Technically, the transfer of information between your browser and our website is routed through the Google network. This enables us to increase the global accessibility and performance of our website.

Het gebruik van Google Cloud CDN is gebaseerd op ons gerechtvaardigde belang bij de meest foutloze en beveiligde levering van onze website (Art. 6(1)(f) AVG).

De overdracht van gegevens naar de VS is gebaseerd op de Standaard Contractuele Clausules (SCC) van de Europese Commissie. Details kunt u hier vinden: https://cloud.google.com/terms/eu-model-contract-clause.

U kunt hier meer informatie vinden over Google Cloud CDN: https://cloud.google.com/cdn/docs/overview?hl=en.

Uitvoering van een overeenkomst tot gegevensverwerking

Om een gegevensbeschermingsconform verwerkingsproces te garanderen, hebben wij een contract voor orderverwerking gesloten met Google voor het gebruik van Google Cloudflare CDN.

3. Algemene en verplichte informatie

Gegevensbescherming

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Informatie over de verantwoordelijke partij (in de AVG aangeduid als de “verwerkingsverantwoordelijke”)

De verwerkingsverantwoordelijke voor de gegevensverwerking op deze website is:

Maurus Zwicker
Wakefactory Zwicker
Mooshaldenstrasse 12
9050 Appenzell
E-mail: session@wakefactory.ch

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Opslagduur

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

Informatie over gegevensverwerking in de VS

Our website uses, in particular, tools from companies based in the USA. When these tools are active, your personal information may be transferred to the US servers of these companies. We must point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are required to release personal data to security authorities without you as the data subject being able to take legal action against this. The possibility cannot therefore be excluded that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.

Intrekking van uw toestemming voor gegevensverwerking

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Recht om bezwaar te maken tegen het verzamelen van gegevens in speciale gevallen; recht om bezwaar te maken tegen directe reclame (Art. 21 AVG)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR).

Recht om een klacht in te dienen bij de bevoegde toezichthouder

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Recht op gegevensportabiliteit

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL- en/of TLS-encryptie

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

Als de SSL- of TLS-encryptie is geactiveerd, kunnen gegevens die u naar ons verzendt niet door derden worden gelezen.

Versleutelde betalingstransacties op deze website

If you are under an obligation to share your payment information (e.g. account number if you give us the authority to debit your bank account) with us after you have entered into a fee-based contract with us, this information is required to process payments.

Payment transactions using common modes of paying (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

Als de communicatie met ons versleuteld is, kunnen derden de betalingsgegevens die u met ons deelt niet lezen.

Informatie over, correctie en verwijdering van gegevens

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Recht op het aanvragen van beperkingen op de verwerking

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

- In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
- If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
- If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
- If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Weigering van ongevraagde e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

4. Registratie van gegevens op deze website

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them or they are automatically eradicated by your web browser.

In some cases, it is possible that third-party cookies are stored on your device once you enter our site (third-party cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g. cookies for the processing of payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g. the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.

Cookies, which are required for the performance of electronic communication transactions (required cookies) or for the provision of certain functions you want to use (functional cookies, e.g. for the shopping cart function) or those that are necessary for the optimization of the website (e.g. cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6 Sect. 1 lit. f GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies has been requested, the respective cookies are stored exclusively on the basis of the consent obtained (Art. 6 Sect. 1 lit. a GDPR); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

In the event that third-party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.

Cookie-toestemming met Borlabs Cookie

Onze website maakt gebruik van de Borlabs-cookieconsenttechnologie om uw toestemming te verkrijgen voor de opslag van bepaalde cookies in uw browser en voor de documentatie van de gegevensbescherming in overeenstemming met de privacywetgeving. De aanbieder van deze technologie is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Duitsland (hierna te noemen Borlabs).

Whenever you visit our website, a Borlabs cookie will be stored in your browser, which archives any declarations or revocations of consent you have entered. These data are not shared with the provider of the Borlabs technology.

The recorded data shall remain archived until you ask us to eradicate them, delete the Borlabs cookie on your own or the purpose of storing the data no longer exists. This shall be without prejudice to any retention obligations mandated by law. To review the details of Borlabs’ data processing policies, please visit https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/

We use the Borlabs cookie consent technology to obtain the declarations of consent mandated by law for the use of cookies. The legal basis for the use of such cookies is Art. 6 Sect. 1 Sentence 1 lit. c GDPR.

Server logbestanden

De provider van deze website en zijn pagina's verzamelt en sla automatisch informatie op in zogenaamde server logbestanden, die uw browser automatisch naar ons communiceert. De informatie omvat:

- Het type en de versie van de gebruikte browser
- Het gebruikte besturingssysteem
- Verwijzer-URL
- De hostnaam van de toegangspositie
- Het tijdstip van de serveraanvraag
- Het IP-adres

Deze gegevens worden niet gecombineerd met andere databronnen.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Contactformulier

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your agreement (Art. 6 Para. 1 lit. a GDPR) if this has been requested.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

Aanvraag per e-mail, telefoon of fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6 Sect. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6 Sect. 1 lit. f GDPR) or on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR) if it has been obtained.

De gegevens die u via contactverzoeken aan ons verstrekt, blijven bij ons totdat u ons verzoekt deze te verwijderen, uw toestemming voor de opslag intrekt of het doel van de gegevensopslag komt te vervallen (bijv. na afronding van uw verzoek). Verplichte wettelijke bepalingen – met name wettelijke bewaartermijnen – blijven onaangetast.

Communicatie via WhatsApp

For communication with our customers and other third parties, one of the services we use is the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The communication is encrypted end-to-end (peer-to-peer), which prevents WhatsApp or other third parties from gaining access to the communication content. However, WhatsApp does gain access to metadata created during the communication process (for example, sender, recipient, and time). We would also like to point out that WhatsApp has stated that it shares personal data of its users with its U.S.-based parent company Facebook. Further details on data processing can be found in the WhatsApp privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

The use of WhatsApp is based on our legitimate interest in communicating as quickly and effectively as possible with customers, interested parties and other business and contractual partners (Art. 6(1)(f) GDPR). If a corresponding consent has been requested, data processing is carried out exclusively on the basis of the consent; this consent may be revoked at any time with effect for the future.

De communicatie-inhoud die tussen en op WhatsApp wordt uitgewisseld, blijft bij ons totdat u ons verzoekt deze te verwijderen, uw toestemming voor de opslag intrekt of het doel waarvoor de gegevens worden opgeslagen komt te vervallen (bijv. nadat uw verzoek is verwerkt). Verplichte wettelijke bepalingen – met name bewaartermijnen – blijven onaangetast.

Registratie op deze website

You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration.

Om u op de hoogte te stellen van belangrijke wijzigingen in het bereik van ons portfolio of in geval van technische aanpassingen, zullen wij het e-mailadres gebruiken dat u tijdens het registratieproces heeft verstrekt.

Wij zullen de gegevens die tijdens het registratieproces zijn ingevoerd, verwerken op basis van uw toestemming (Art. 6 lid 1 sub a AVG).

The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

5. Analysetools en advertenties

Google Analytics

Deze website maakt gebruik van de functies van de webanalysedienst Google Analytics. De aanbieder van deze dienst is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ierland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. Google may consolidate these data in a profile that is allocated to the respective user or the user’s device.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g. cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

This analysis tool is used on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

De overdracht van gegevens naar de VS is gebaseerd op de Standaard Contractuele Clausules (SCC) van de Europese Commissie. Details kunt u hier vinden: https://privacy.google.com/businesses/controllerterms/mccs/.

IP-anonimisering

On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browserplug-in

U kunt de registratie en verwerking van uw gegevens door Google voorkomen door de browserplug-in te downloaden en te installeren die beschikbaar is via de volgende link: https://tools.google.com/dlpage/gaoptout?hl=en.

Voor meer informatie over de omgang met gebruikersgegevens door Google Analytics verwijzen wij u naar de Privacyverklaring van Google op: https://support.google.com/analytics/answer/6004245?hl=en.

Verwerking van contractgegevens

Wij hebben een overeenkomst voor gegevensverwerking met Google gesloten en passen de strikte bepalingen van de Duitse gegevensbeschermingsautoriteiten bij het gebruik van Google Analytics volledig toe.

Demografische parameters geleverd door Google Analytics

This website uses the “demographic characteristics” function of Google Analytics, to be able to display to the website visitor compatible ads within the Google advertising network. This allows reports to be created that contain information about the age, gender and interests of the website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third-party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section “Objection to the recording of data”.

Google Analytics E-commerce-tracking

This website uses the “E-Commerce Tracking” function of Google Analytics. With the assistance of E-Commerce Tracking, the website operator is in a position to analyze the purchasing patterns of website visitors with the aim of improving the operator’s online marketing campaigns. In this context, information, such as the orders placed, the average order values, shipping costs and the time from viewing the product to making the purchasing decision are tracked. These data may be consolidated by Google under a transaction ID, which is allocated to the respective user or the user’s device.

Bewaarperiode

Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 month. For details please click the following link: https://support.google.com/analytics/answer/7667196?hl=en

Hotjar

Deze website maakt gebruik van Hotjar. De aanbieder is Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europa (website: https://www.hotjar.com).

Hotjar is a tool used to analyze your user patterns on this website. Hotjar allows us to for instance record your mouse and scroll movements as well as your click. During this process, Hotjar also has the capability to determine how long your cursor remained in a certain position. Based on this information, Hotjar compiles so-called Heatmaps, that make possible to determine which parts of the website the website visitor reviews with preference.

We are also able to determine how long you have stayed on a page of this website and when you left. We can also determine at which point you suspended making entries into a contact form (so-called conversion funnels).

Bovendien kan Hotjar worden ingezet om directe feedback van websitebezoekers te verkrijgen. Deze functie is gericht op het verbeteren van het websiteaanbod van de website-exploitant.

Hotjar gebruikt technologieën die het mogelijk maken de gebruiker te herkennen met het doel de gebruikerspatronen te analyseren (bijv. cookies of de inzet van device fingerprinting).

The use of this analysis tool is based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

Deactivering van Hotjar

Als u de registratie van gegevens door Hotjar wilt deactiveren, klik dan op de onderstaande link en volg de instructies die onder de link worden gegeven: https://www.hotjar.com/opt-out.

Houd er rekening mee dat u Hotjar voor elke browser en elk apparaat afzonderlijk moet deactiveren.

Voor meer gedetailleerde informatie over Hotjar en de gegevens die worden geregistreerd, verwijzen wij u naar de Privacyverklaring van Hotjar via de volgende link: https://www.hotjar.com/privacy.

Verwerking van contractgegevens

Wij hebben een overeenkomst voor gegevensverwerking met Hotjar gesloten om de strikte Europese regelgeving inzake gegevensbescherming na te leven.

WordPress-statistieken

Deze website gebruikt “WordPress Statistics” om het bezoekersverkeer statistisch te evalueren. De aanbieder is Automattic Inc, 60 29th Street #343, San Francisco, CA 94110-4929, VS.

WordPress Statistics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). WordPress Stats collects for analysis, among other things, log files (referrer, IP address, browser, etc.), the origin of website visitors (country, city) and what actions they have taken on the site (e.g. clicks, views, downloads). The collected information concerning the use of this website is stored on servers in the United States. Your IP address is rendered anonymous after processing and prior to the storage of the data.

The use of this analysis tool is based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymous analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

Google Ads

De website-exploitant gebruikt Google Ads. Google Ads is een online promotieprogramma van Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ierland.

Google Ads enables us to display ads in the Google search engine or on third-party websites, if the user enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based on the user data Google has in its possession (e.g. location data and interests; target group targeting). As the website operator, we can analyze these data quantitatively, for instance by analyzing which search terms resulted in the display of our ads and how many ads led to respective clicks.

Het gebruik van Google Ads is gebaseerd op art. 6 lid 1 sub a e.v. AVG. De website-exploitant heeft een gerechtvaardigd belang bij het zo effectief mogelijk op de markt brengen van de diensten en producten van de exploitant.

Google Remarketing

Deze website maakt gebruik van de functies van Google Analytics Remarketing. De aanbieder van deze oplossingen is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ierland.

Google Remarketing analyzes your user patterns on our website (e.g. clicks on specific products), to allocate a certain advertising target groups to you and to subsequently display matching online offers to you when you visit other online offers (remarketing or retargeting).

Moreover, it is possible to link the advertising target groups generated with Google Remarketing to device encompassing functions of Google. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device (e.g. cell phone) in a manner tailored to you as well as on any of your devices (e.g. tablet or PC).

Als u een Google-account heeft, kunt u via de volgende link bezwaar maken tegen gepersonaliseerde advertenties: https://www.google.com/settings/ads/onweb/.

The use of Google Remarketing is based on Art. 6 1 lit. et seq. GDPR. The website operator has a legitimate interest in the marketing of the operator’s products that is as effective as possible. If a respective declaration of consent was requested, processing shall occur exclusively on the basis of Art. 6 Sect. 1 lit. a GDPR; the given consent may be revoked at any time.

Voor meer informatie en de relevante gegevensbeschermingsvoorschriften verwijzen wij u naar het privacybeleid van Google op: https://policies.google.com/technologies/ads?hl=en.

Vorming van doelgroepen met klantafstemming

For the formation of target groups, we use, among other things, the Google Remarketing customer reconciliation feature. To achieve this, we transfer certain customer data (e.g. email addresses) from our customer lists to Google. If the respective customers are Google users and are logged into their Google accounts, matching advertising messages within the Google network (e.g. YouTube, Gmail or in a search engine) are displayed for them to view.

Google Conversietracking

Deze website maakt gebruik van Google Conversion Tracking. De aanbieder van deze dienst is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ierland.

With the assistance of Google Conversion Tracking we are in a position to recognize whether the user has completed certain actions. For instance, we can analyze the how frequently which buttons on our website have been clicked and which products are reviewed or purchased with particular frequency. The purpose of this information is to compile conversion statistics. We learn how many users have clicked on our ads and which actions they have completed. We do not receive any information that would allow us to personally identify the users. Google as such uses cookies or comparable recognition technologies for identification purposes.

We use Google Conversion Tracking on the basis of Art. 6 Sect. 1 lit. et seq. GDPR. The operator of the website has a legitimate interest in the analysis of the user patterns with the aim of optimizing both, the operator’s web presentation and advertising. If a respective declaration of consent was requested (e.g. concerning the storage of cookies), processing shall occur exclusively on the basis of Art. 6 Sect. 1 lit. a GDPR; the given consent may be revoked at any time.

Voor meer informatie over Google Conversion Tracking verwijzen wij u naar het privacybeleid van Google op: https://policies.google.com/privacy?hl=en

Facebook Pixel

To measure conversion rates, this website uses the visitor activity pixel of Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.

This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook-gegevensgebruiksbeleid. Hierdoor kan Facebook advertenties weergeven op Facebook-pagina's en op locaties buiten Facebook. Wij als beheerder van deze website hebben geen controle over het gebruik van dergelijke gegevens.

The use of Facebook Pixel is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

De overdracht van gegevens naar de VS is gebaseerd op de Standaard Contractuele Clausules (SCC) van de Europese Commissie. Details kunt u hier vinden: https://www.facebook.com/legal/EU_data_transfer_addendum en https://de-de.facebook.com/help/566994660333381.

In het gegevensprivacybeleid van Facebook vindt u aanvullende informatie over de bescherming van uw privacy op: https://www.facebook.com/about/privacy/.

U hebt ook de mogelijkheid om de remarketingfunctie 'Custom Audiences' uit te schakelen in het gedeelte met advertentie-instellingen onderhttps://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. Hiervoor moet u zich eerst aanmelden bij Facebook.

Als u geen Facebook-account hebt, kunt u op de website van de European Interactive Digital Advertising Alliance alle op gebruikers gerichte advertenties van Facebook uitschakelen: http://www.youronlinechoices.com/de/praferenzmanagement/.

6. Nieuwsbrief

Nieuwsbriefgegevens

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the “Unsubscribe” link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. U kunt bezwaar maken tegen de opslag als uw belangen zwaarder wegen dan ons gerechtvaardigd belang.

ActiveCampaign

Deze website gebruikt ActiveCampaign voor het verzenden van nieuwsbrieven. De aanbieder is ActiveCampaign, Inc., 1 N Dearborn, 5th Floor Chicago, Illinois 60602, Verenigde Staten.

ActiveCampaign is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. The data you enter for the purpose of subscribing to the newsletter will be stored on the servers of ActiveCampaign in the United States.

If you do not want an analysis by ActiveCampaign, you have to unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. Furthermore, you can unsubscribe from the newsletter directly on the website.

Gegevensanalyse door ActiveCampaign

With the help of ActiveCampaign we are able to analyze our newsletter campaigns. For example, we can see if a newsletter message has been opened and which links have been clicked. In this way, we can determine which links have been clicked particularly frequently.

We can also see whether certain previously defined actions were performed after opening / clicking (conversion rate). For example, we can tell if you have made a purchase after clicking on the newsletter.

ActiveCampaign also allows us to classify newsletter recipients into different categories („clusters”). For example, the newsletter recipients can be subdivided according to age, gender or place of residence. In this way, the newsletters can be better adapted to the respective target groups.

Gedetailleerde informatie over de functies van ActiveCampaign vindt u via de volgende link: https://www.activecampaign.com/email-marketing.

Het privacybeleid van ActiveCampaign vindt u op: https://www.activecampaign.com/privacy-policy.

Rechtsgrondslag

Data processing is based on your agreement (Art. 6 para. 1 lit. a GDPR). You can revoke this agreement at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

De overdracht van gegevens naar de VS is gebaseerd op de Standaard Contractuele Clausules (SCC) van de Europese Commissie. Details kunt u hier vinden: https://www.activecampaign.com/legal/scc en https://www.activecampaign.com/de/legal/gdpr-updates/privacy-shield.

Bewaartermijn

Uitvoering van een overeenkomst tot gegevensverwerking

We have entered into a contract data processing agreement with the provider of ActiveCampaign and implement the strict provisions of the German data protection agencies to the fullest when using ActiveCampaign.

7. Plug-ins en hulpmiddelen

Google Web Fonts

To ensure that fonts used on this website are uniform, this website uses so-called Web Fonts provided by Google. When you access a page on our website, your browser will load the required web fonts into your browser cache to correctly display text and fonts.

To do this, the browser you use will have to establish a connection with Google’s servers. As a result, Google will learn that your IP address was used to access this website. The use of Google Web Fonts is based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in a uniform presentation of the font on the operator’s website. If a respective declaration of consent has been obtained (e.g. consent to the archiving of cookies), the data will be processed exclusively on the basis of Art. 6 Sect. 1 lit. a GDPR. Any such consent may be revoked at any time.

Als uw browser geen web fonts ondersteunt, wordt een standaardlettertype gebruikt dat op uw computer is geïnstalleerd.

Voor meer informatie over Google Web Fonts kunt u deze link volgen: https://developers.google.com/fonts/faq en de privacyverklaring van Google raadplegen onder: https://policies.google.com/privacy?hl=en.

Font Awesome

Deze pagina gebruikt Font Awesome voor de uniforme weergave van lettertypen en symbolen. Aanbieder is Fonticons, Inc. 6 Porter Road Apartment 3R, Cambridge, Massachusetts, USA.

When you call up a page, your browser loads the required fonts into its browser cache to display texts, fonts and symbols correctly. For this purpose, the browser you use must connect to the servers of Font Awesome. This allows Font Awesome to know that your IP address has been used to access this website. The use of Font Awesome is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the uniform presentation of the typeface on our website. If consent has been requested (e.g. consent to the storage of cookies), processing will be carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent may be revoked at any time.

Als uw browser Font Awesome niet ondersteunt, wordt een standaardlettertype van uw computer gebruikt.

Meer informatie over Font Awesome vindt u in het privacybeleid van Font Awesome op: https://fontawesome.com/privacy.

Google reCAPTCHA

Wij gebruiken “Google reCAPTCHA” (hierna aangeduid als “reCAPTCHA”) op deze website. De aanbieder is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ierland.

The purpose of reCAPTCHA is to determine whether data entered on this website (e.g. information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyzes the behavior of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g. IP address, time the website visitor spent on the site or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google.

De analyses van reCAPTCHA vinden volledig op de achtergrond plaats. Bezoekers van de website worden er niet op gewezen dat er een analyse plaatsvindt.

Data are stored and analyzed on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the protection of the operator’s websites against abusive automated spying and against SPAM. If a respective declaration of consent has been obtained, the data will be processed exclusively on the basis of Art. 6 Sect. 1 lit. a DGDPR. Any such consent may be revoked at any time.

Voor meer informatie over Google reCAPTCHA verwijzen wij u naar de privacyverklaring en de gebruiksvoorwaarden van Google via de volgende links: https://policies.google.com/privacy?hl=en en https://policies.google.com/terms?hl=en.

8. eCommerce- en betaaldienstverleners

Verwerking van gegevens (klant- en contractgegevens)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

De verzamelde klantgegevens worden verwijderd na afronding van de bestelling of beëindiging van de zakelijke relatie. Dit laat wettelijke bewaarverplichtingen onverlet.

Gegevensoverdracht bij het sluiten van overeenkomsten voor online winkels, detailhandelaren en de verzending van goederen

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with companies entrusted with the shipment of goods or the financial institution tasked with the processing of payments. Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

De basis voor de verwerking van gegevens is art. 6 lid 1 sub b AVG, dat de verwerking van gegevens toestaat voor de uitvoering van een overeenkomst of voor precontractuele handelingen.

Betaaldiensten

We integrate payment services of third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of payment processing. For these transactions the respective contractual and data protection provisions of the respective providers apply. The use of the payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a smooth, convenient and secure payment transaction (Art. 6(1)(f) GDPR). Insofar as your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for data processing; consent may be revoked at any time for the future.

Wij maken binnen het kader van deze website gebruik van de volgende betaaldiensten / betaaldienstverleners:

PayPal

De aanbieder van deze betaaldienst is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg (hierna “PayPal”). Details vindt u in het privacybeleid van PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Stripe

The provider for customers within the EU is Stripe Payments Europe, Ltd,1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”). Details can be found in Stripe’s Privacy Policy at the following link: https://stripe.com/de/privacy.